RunMaxx Support

Keep moving.
We’ll help.

RunMaxx is a focused interval coach for alternating fast running and walking recovery. Workouts function without an account.

Get support

For feedback, bugs, account help, or accessibility questions, email us privately at hello@kamaalworks.com. You can also use Settings → Send feedback in RunMaxx. Please do not include passwords, authentication codes, or sensitive health information.

Email RunMaxx support

Quick answers

No spoken cues? In RunMaxx Settings, enable Spoken Cues and preview the selected coach. Confirm the iPhone media volume and current audio route.

No Lock Screen alerts? Enable Lock Screen Alerts in RunMaxx, then allow notifications in iPhone Settings. AirPods announcements also require Announce Notifications to be enabled in iOS.

No Live Activity? Confirm Live Activities are enabled for RunMaxx in iPhone Settings, then start a new workout.

Forgot a protected-account password? Open Community before joining, choose Sign In to Protected Account, enter the protected email address, then choose Forgot Password. Follow the secure link on the same iPhone to choose a new password.

Community account removal? Open Community, choose Community Account, then Delete Account. Workout history stored on the device is not removed by deleting the Community account.